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Maybe you started as a taxi cab driver and dreamed of starting up your own taxi business one day, and now you're there. Getting started as an independent cab driver and business owner is certainly exciting, but has likely also had you wondering how to increase your taxi business. After all, taxi business profits might not be easy to come by but are ultimately the goal of a successful company with true long-term profits. The taxi and ride-share sectors are hot right now, so the good news is, there's definite interest in the service your business provides, affording you a window for gaining new customers and eventually boosting your bottom line. Even if you're new to operating a business and have no idea where to start, cab drivers can begin to boost their revenue by following these straightforward tips.

Choose Your Staff Wisely and Look for Qualifications

If a customer has a poor experience with a particular driver, they're less likely to come back for repeat business than if everything had gone smoothly. While you may be at the helm of the company, you, unfortunately, can't be behind the wheel of every taxi. Searching for and hiring outstanding, qualified staff and drivers should be of prime importance in building your business. Some qualifications to look for include:
  • A valid, relevant license
  • Manners and ease of conversation
  • Knowledge of the local maps
  • Quick learning curve
  • Willingness to sometimes work off-hours or nights and weekends, depending on the company's needs and local restrictions

Make Booking as Simple as Possible

It may be an unfortunate fact, but when it comes to getting a ride, the easiest and most convenient solutions usually tends to win out, even for the most loyal-hearted of customers. This means that even if you have top-of-the-line vehicles and high-quality, qualified drivers working for you, a clunky, outdated booking system can end up working against you – and your bottom line. Fortunately, you can easily fix this by streamlining the process. Consider developing an app or adding one-click services to your website, for starters. You can also work on building your company’s visibility by starting up an effective social media presence to get the word out! Even if you became a taxi driver and taxi business owner to live out your dreams of exploring the streets and sharing the love of travel with your customers, maintaining a successful business ultimately entails being able to turn a profit. It can seem difficult to improve revenue, especially when your company is young. The taxi sector right now, however, is uniquely positioned to attract customers looking for a ride. By running your company well, you can help not only increase revenue but establish your business as the go-to ride in your area.

About Amalgamated Specialty Group

Amalgamated Specialty Group, along with its predecessor entities, has provided public auto business owners with coverage for their vehicles and operations since 1938. We provide coverage to taxis, sedans, limousines, ride-sharing vehicles, sightseeing tours, courtesy shuttles, school shuttles, last-mile delivery, and couriers across the Washington, D.C. metro area. Our expertise and experience in the commercial transportation industry allow us to provide our clients solutions that fit their unique risk profiles. To learn more about what we can offer you, call us today at (202) 547-8700.